{"id":2311,"date":"2025-01-06T16:49:18","date_gmt":"2025-01-06T09:49:18","guid":{"rendered":"https:\/\/aikip.hybridco.ca\/product\/tieng-anh-du-lich-va-khach-san\/"},"modified":"2025-04-11T17:40:03","modified_gmt":"2025-04-11T10:40:03","slug":"tieng-anh-du-lich-va-khach-san","status":"publish","type":"product","link":"https:\/\/aikip.io\/en\/product\/tieng-anh-du-lich-va-khach-san\/","title":{"rendered":"English for Hospitality &amp; Tourism"},"content":{"rendered":"<p>Introductory course for those working in the hotel and tourism industry. Course topics include: Hotel basics, answering the phone, restaurants, meetings, presentations<\/p>\n<h3>Course level: 3<\/h3>\n<h4>Video Lesson: Hotel Basics<\/h4>\n<ul>\n<li>Title: Hotels: Checking In<\/li>\n<li>Description: A hotel guest checks in at the front desk.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: Hotel Basics<\/h4>\n<ul>\n<li>Title: Hotels: Guest Services<\/li>\n<li>Description: Help guests with their needs to make their stay enjoyable.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Hotel Basics<\/h4>\n<ul>\n<li>Title: Hotels: Room Service<\/li>\n<li>Description: A hotel guest orders breakfast to be delivered to his room.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Hotel Basics<\/h4>\n<ul>\n<li>Title: Hotels: Concierge<\/li>\n<li>Description: A tourist asks for directions to the Boston Duck Tour.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: Hotel Basics<\/h4>\n<ul>\n<li>Title: Receiving and Taking Messages<\/li>\n<li>Description: An employee leaves his office and extends numbers to someone for his colleague.<\/li>\n<li>Level: 4<\/li>\n<\/ul>\n<h4>Video Lesson: Telephone Basics<\/h4>\n<ul>\n<li>Title: Opening a Call<\/li>\n<li>Description: An employee leaves her name and messages to an operator so her colleague can call her back.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: Telephone Basics<\/h4>\n<ul>\n<li>Title: Making a Call<\/li>\n<li>Description: An experienced employee teaches her colleague how to make a call.<\/li>\n<li>Level: 4<\/li>\n<\/ul>\n<h4>Video Lesson: Telephone Basics<\/h4>\n<ul>\n<li>Title: Structuring a Call<\/li>\n<li>Description: An employee wants to confirm an order and to discuss the payment schedule.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Telephone Basics<\/h4>\n<ul>\n<li>Title: Calling Back<\/li>\n<li>Description: An employee returns a client&#039;s call about his shipped order.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Telephone Basics<\/h4>\n<ul>\n<li>Title: Closing a Call<\/li>\n<li>Description: An employee calls again to reschedule a meeting.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: Restaurant Basics<\/h4>\n<ul>\n<li>Title: Ordering: Restaurant Menus<\/li>\n<li>Description: Reviewing choices on a restaurant menu.<\/li>\n<li>Level: 1<\/li>\n<\/ul>\n<h4>Video Lesson: Restaurant Basics<\/h4>\n<ul>\n<li>Title: Ordering: I&#039;ll Have a Burger<\/li>\n<li>Description: A man orders his lunch at a cafe.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Restaurant Basics<\/h4>\n<ul>\n<li>Title: Ordering: I&#039;ll Have the Salad<\/li>\n<li>Description: A couple orders lunch at a cafe.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: Restaurant Basics<\/h4>\n<ul>\n<li>Title: Ordering Something to Drink<\/li>\n<li>Description: A man and a woman in a cafe order drinks.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: Restaurant Basics<\/h4>\n<ul>\n<li>Title: Ordering: Not What I Ordered<\/li>\n<li>Description: A man in a cafe gets his order wrong.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: Introductions<\/h4>\n<ul>\n<li>Title: Introductions: Welcome to the Team<\/li>\n<li>Description: A new professional joins the business team.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Introductions<\/h4>\n<ul>\n<li>Title: Airport Greetings<\/li>\n<li>Description: A client arrives to greet an account executive at the airport.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Introductions<\/h4>\n<ul>\n<li>Title: Smiling Introduction Durings<\/li>\n<li>Description: To learn about how to make more effective self-introductions. To learn vocabulary related to self-introductions in a business setting.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: Introductions<\/h4>\n<ul>\n<li>Title: Using Phrases in Social Conversations<\/li>\n<li>Description: Two colleagues use phrases while talking about going out for coffee.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: Introductions<\/h4>\n<ul>\n<li>Title: Introductions: Meet My Friend<\/li>\n<li>Description: Two people start their conversation with an introduction.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: Call<\/h4>\n<ul>\n<li>Title: What Makes a Good Telephone Call?<\/li>\n<li>Description: An employee asks her experienced colleague for tips on calling customers.<\/li>\n<li>Level: 1<\/li>\n<\/ul>\n<h4>Video Lesson: Call<\/h4>\n<ul>\n<li>Title: Golden Rules<\/li>\n<li>Description: An employee calls his colleague to ask how she called to a client went.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Call<\/h4>\n<ul>\n<li>Title: Complaining<\/li>\n<li>Description: A customer calls Pizza House back and learns that his order was never recorded.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Call<\/h4>\n<ul>\n<li>Title: Phone Answering Tips to Win Business<\/li>\n<li>Description: A creative director shares five simple rules to encourage customers to call back.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Call<\/h4>\n<ul>\n<li>Title: Audio Conferencing: Cross-Cultural Tips<\/li>\n<li>Description: An experienced employee gives his colleague tips on how to handle a phone call with an international client.<\/li>\n<li>Level: 6<\/li>\n<\/ul>\n<h4>Video Lesson: Food<\/h4>\n<ul>\n<li>Title: How to Make Garlic Bread<\/li>\n<li>Description: With the following easy steps, there&#039;s no more need to put off making delicious garlic bread.<\/li>\n<li>Level: 5<\/li>\n<\/ul>\n<h4>Video Lesson: Food<\/h4>\n<ul>\n<li>Title: Wine Tasting Tips: Finding the Perfect Match<\/li>\n<li>Description: A wine lover shares some tips on how to best match your food and wine.<\/li>\n<li>Level: 7<\/li>\n<\/ul>\n<h4>Video Lesson: Food<\/h4>\n<ul>\n<li>Title: How to Cook Pasta<\/li>\n<li>Description: Learn the six important rules for preparing delicious pasta.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Food<\/h4>\n<ul>\n<li>Title: History Behind the Michelin Guide<\/li>\n<li>Description: The popular guidebook started from helping motorists find good places around France.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Food<\/h4>\n<ul>\n<li>Title: How to Make a Strawberry Pie<\/li>\n<li>Description: Six simple steps are followed for turning summer&#039;s fresh strawberries into a delicious pie.<\/li>\n<li>Level: 6<\/li>\n<\/ul>\n<h4>Video Lesson: Meetings<\/h4>\n<ul>\n<li>Title: How to Conduct Effective Meetings<\/li>\n<li>Description: An effective meeting has a clear purpose and gives participants a sense of accomplishment.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Meetings<\/h4>\n<ul>\n<li>Title: Meetings: Golden Rules<\/li>\n<li>Description: Two colleagues give some dos and don&#039;ts when chairing a meeting.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Meetings<\/h4>\n<ul>\n<li>Title: Talking During Meetings<\/li>\n<li>Description: Two colleagues discuss the meeting using certain business terms.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Meetings<\/h4>\n<ul>\n<li>Title: Getting Useful Feedback<\/li>\n<li>Description: An American manager gives feedback to a Japanese employee.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Meetings<\/h4>\n<ul>\n<li>Title: Meetings: Asking Questions<\/li>\n<li>Description: Two colleagues ask about an approach to the company-client relationship.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Tourism<\/h4>\n<ul>\n<li>Title: Travel Schedule<\/li>\n<li>Description: Colleagues discuss a very full business trip.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Tourism<\/h4>\n<ul>\n<li>Title: Minimizing Jet Lag<\/li>\n<li>Description: There is no treatment for jet lag but there are tips and recommendations for minimizing its effect.<\/li>\n<li>Level: 7<\/li>\n<\/ul>\n<h4>Video Lesson: Tourism<\/h4>\n<ul>\n<li>Title: Ecotourism<\/li>\n<li>Description: Two friends discuss one concept of responsible travel.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Tourism<\/h4>\n<ul>\n<li>Title: Small Business Ideas for Going Green<\/li>\n<li>Description: Here are a few simple ways to reduce paper usage and energy consumption in an office.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Tourism<\/h4>\n<ul>\n<li>Title: The Top 10 Travel Attractions of Paris<\/li>\n<li>Description: A travel host gives a rundown of the top 10 must-see places in Paris.<\/li>\n<li>Level: 4<\/li>\n<\/ul>\n<h4>Video Lesson: Presentations<\/h4>\n<ul>\n<li>Title: How to Speak Logically<\/li>\n<li>Description: Michael explains how the SOAR statement helps in communicating business ideas logically, clearly, and effectively.<\/li>\n<li>Level: 1<\/li>\n<\/ul>\n<h4>Video Lesson: Presentations<\/h4>\n<ul>\n<li>Title: Highlighting and Emphasizing<\/li>\n<li>Description: A presenter explains the difference in type and quality of the formal and informal feedback.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Presentations<\/h4>\n<ul>\n<li>Title: Confidence Quickbite: Avoid Nervousness<\/li>\n<li>Description: A professional speaker shares some ideas on how to be confident when delivering a speech.<\/li>\n<li>Level: 4<\/li>\n<\/ul>\n<h4>Video Lesson: Presentations<\/h4>\n<ul>\n<li>Title: Presentations: Communicating Styles<\/li>\n<li>Description: Three colleagues discussed the proposal and how balanced it was presented.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: Presentations<\/h4>\n<ul>\n<li>Title: Body Language: Being Persuasive<\/li>\n<li>Description: An employee asks his colleague about what she thinks of his presentation.<\/li>\n<li>Level: 3<\/li>\n<\/ul>\n<h4>Video Lesson: For Fun<\/h4>\n<ul>\n<li>Title: Everything Deserves a Why<\/li>\n<li>Description: \u201cWhy\u201d is a simple word that unlocks many secrets.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: For Fun<\/h4>\n<ul>\n<li>Title: The New 911 Carrera<\/li>\n<li>Description: A schoolboy wishes to have the car of his dreams in this commercial.<\/li>\n<li>Level: 4<\/li>\n<\/ul>\n<h4>Video Lesson: For Fun<\/h4>\n<ul>\n<li>Title: BBC: Flying Penguins<\/li>\n<li>Description: BBC pulls a prank on April Fool&#039;s Day by creating a short documentary about penguins that could fly.<\/li>\n<li>Level: 1<\/li>\n<\/ul>\n<h4>Video Lesson: For Fun<\/h4>\n<ul>\n<li>Title: If You Learn, You Grow<\/li>\n<li>Description: When you want to learn more about life, you become alive.<\/li>\n<li>Level: 2<\/li>\n<\/ul>\n<h4>Video Lesson: For Fun<\/h4>\n<ul>\n<li>Title: Do You Speak English?<\/li>\n<li>Description: English speakers play a prank on a lady who is asking for directions.<\/li>\n<li>Level: 4<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p class='aikip-course-by'>Course of <a href='\/en\/english-central\/'>English 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